Case Manager

A dynamic plaintiff personal injury, mass tort, and premises liability firm in Sherman Oaks is seeking a Case Manager. Due to heavy case volume, this role provides critical, hands-on support across all phases of pre-litigation. The ideal candidate thrives in a fast-paced environment and possesses strong organizational and interpersonal skills.

Ideal Candidate:

• Serve as the primary point of contact for clients throughout the life cycle of their case.

• Provide case updates, answer client inquiries, and maintain ongoing client engagement and satisfaction.

• Manage case files, including intake, document collections, medical records, discovery responses, and case deadlines.

• Monitor case progress and maintain detailed notes in the case management system.

• Schedule appointments, depositions, mediations, and court dates as needed.

• Track all case costs.

• Coordinate the assignment of tasks.

• Ensuring accurate & timely completion of tasks.

• Communicate team performance with the supervisory attorney.

• Ensure all case-related documents are accurately & effectively saved.

• Organize and maintain physical and electronic case files.

• Prepare and draft case-related documents, including email correspondence, letters, and memorandums.

• Assist attorneys with case preparation, including drafting summaries, timelines, and exhibits.

• Maintain regular communication with medical providers, insurance adjusters, opposing counsel, and co-counsel as needed.

Requirements:

• 3+ years of Plaintiff Personal Injury experience, including at least 1 year specifically managing Mass Torts / Multidistrict Litigation (MDL) cases.

• Procedural knowledge, including client intake, drafting and submitting Plaintiff Fact Sheets (PFS), handling deficiency cures, and census tracking.

• Proficiency in medical record reviews and complex lien resolution processes (including Medicare, Medi-Cal/DHCS, ERISA, and private health plans).

• Hands-on mastery of Legal Case Management Systems (e.g., Filevine, Litify, Needles, or Cloudlex) and advanced Excel matrix tracking.

• Working knowledge of California civil procedure and Los Angeles Superior Court (LASC) local rules, filing standards, and deadlines.

• Bilingual fluency in English and Spanish with exceptional interpersonal skills to communicate compassionately with high-volume, injured client populations.

Compensation & Benefits:

• Salary Compensation Range: $35 - $45 hr.

• Health Benefits

• PTO

• Sherman Oaks, CA

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